Island Wellbeing Project

FAQs

• Signposting Support
• Community-led Projects

• • What can a Community Wellbeing Coordinator help me with?

    Community Wellbeing Coordinators can help you find the support you need. This can be things like:

    • finding the services/organisations that can help you
    • referring you to services

    If you are not sure whether they can help you, get in touch with them and they will keep you right.

  • How can I access the service?

    You can contact the Community Wellbeing Coordinator by email or telephone and they will talk to you about how they can help.

    The email addresses and phone numbers for all of our Community Wellbeing Coordinators can be found in the 'Community Wellbeing Coordinators Contact Details' section.

  • How do I know if there is a Community Wellbeing Coordinator for my island?

    Our Community Wellbeing Coordinators can help people living in:

    • Hoy
    • Sanday
    • Shapinsay
    • Stronsay
    • Westray
    • Rousay, Egilsay and Wyre

    You can find the email addresses and phone numbers for all of our Community Wellbeing Coordinators in the 'Community Wellbeing Coordinators Contact Details' section.

  • What does the Community Wellbeing Coordinator need from me?

    To begin with they just need to speak to you - they will listen to you and ask questions so that they fully understand what you need help or support with. Then together you will agree what happens next and what it involves.

  • Is the service confidential?

    Yes, your conversations with the Community Wellbeing Coordinator and and the advice they give is private and confidential.

    If you would like to know more about this you can read the Privacy Notice. Each Community Wellbeing Coordinator has their own and you can access it by clicking on the link under their phone number in the 'Community Wellbeing Coordinator Contact Details' section.

  • How long can I expect to wait?

    The Community Wellbeing Coordinator will be in touch as soon as possible. They work part time so there may be a short delay before they get back to you.

  • Do I need to pay anything?

    The service is free and there is no cost for the Community Wellbeing Coordinator's time.

  • What happens if the Community Wellbeing Coordinator cannot help me?

    If they cannot advise you, they will let you know who can and help you get in touch with them.

  • Can the Community Wellbeing Coordinator help me in an emergency?

    No, in the case of an emergency you should contact the emergency services by calling 999. Our Community Wellbeing Coordinators work part time so cannot be reached all the time. This means there may be a short delay before they can get back to you.

• • Can a Community Wellbeing Coordinator help me set up a new community group?

    Yes, the Community Wellbeing Coordinator can help you with things like:

    • the initial setting up process
    • identifying and accessing funding
    • gathering people together
    • connecting you with similar groups in other islands

    If you are not sure whether they can help you, get in touch with them and they will keep you right.

  • Can the Community Wellbeing Coordinator help with an established community group?

    Yes, the Community Wellbeing Coordinator can help with things like:

    • identifying and accessing funding
    • finding volunteers to help out
    • planning a new project for the group

    If you are not sure whether they can help you, get in touch with them and they will keep you right.

  • Can the Community Wellbeing Coordinator help me if I have an idea but I am not sure how to make it happen?

    Yes, the Community Wellbeing Coordinator can help you to make your idea into a project. This could be to plan and deliver the project or point you in the direction of a group or organisation that could do it with you. Basically, they can provide access to whatever you need.

  • How can I access the service?

    You can contact the Community Wellbeing Coordinator by email or telephone and they will talk to you about how they can help.

    The email addresses and phone numbers for all of our Community Wellbeing Coordinators can be found in the 'Community Wellbeing Coordinators Contact Details' section.

  • How do I know if there is a Community Wellbeing Coordinator for my island?

    Our Community Wellbeing Coordinators can help people living in:

    • Hoy
    • Sanday
    • Shapinsay
    • Stronsay
    • Westray
    • Rousay, Egilsay and Wyre

    You can find the email addresses and phone numbers for all of our Community Wellbeing Coordinators in the 'Community Wellbeing Coordinators Contact Details' section.

  • Is the service confidential?

    Yes, your conversations with the Community Wellbeing Coordinator and and the advice they give is private and confidential.

    If you would like to know more about this you can read the Privacy Notice. Each Community Wellbeing Coordinator has their own and you can access it by clicking on the link under their phone number in the 'Community Wellbeing Coordinator Contact Details' section.

  • How long can I expect to wait?

    The Community Wellbeing Coordinator will be in touch as soon as possible. They work part time so there may be a short delay before they get back to you.

  • Do I need to pay anything?

    The Community Wellbeing Coordinator's time is free of charge. There may still be costs involved in making your project happen but the Community Wellbeing Coordinator can also help with this. This could be finding and and applying for funding or planning and running fundraising activities.