This privacy notice tells you about the information we collect from you about your organisation when you engage with VAO. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data
Who are we?
We are Voluntary Action Orkney. A Scottish charity, number SC010691, and a company limited by guarantee, number 143208.
You can contact us at: Anchor Buildings, 6 Bridge Street, Kirkwall, KW15 1HR; email: enquiries@vaorkney.org.uk; telephone: 01856 872897.
Any enquiries about our use of your personal data should be addressed to the contact details above.
What personal data do we collect?
We collect information from you such as organisation name, website address, and contact details. This is not considered personal data, although there may be cases where you use a personal or home address, which is why we want to be explicit around how this information is used and shared.
We also keep records of the type of services delivered to your organisation and the outcome of those services, including your feedback.
Why do we collect this information?
We will use your information to keep up to date and accurate records of the organisations we engage with as part of our work with the local community and voluntary sector.
We require this information to provide services as a third sector interface and to provide information to the community of organisations and activities in the area.
We also use the information to ensure delivery of a continuous, quality service and for anonymised reporting purposes.
What do we do with your information?
Your information is stored in the Milo database for the third sector interface network in Scotland. Milo is operated on the Salesforce platform and managed for us by Scottish Council for Voluntary Organisations (SCVO), acting as a data processor. You can find out more about SCVO at their website: www.scvo.org.uk
Your organisational data is published openly on the internet, for use in service directories, unless you choose for the information not to be published. Should you indicate your contact details are personal, we will ask for your express permission to publish this.
If you ask to be made the contact for a live volunteering opportunity, your phone and email details will be published as the main contact for that opportunity.
Records of the services delivered to your organisation are not shared.
Sometimes we have to change what we do because of a change in the law or we need to change the way we do things as an organisation and have a legitimate interest for doing so. The latest version of this Privacy Notice will always be available at our main office at Anchor Buildings, 6 Bridge Street, Kirkwall and online at www.vaorkney.org.uk
How long do we keep your information for?
We will keep organisational details indefinitely, to enable us to profile the changes in the sector. Any personal contact details will be stored for a period of three years since your last engagement with us, at which your personal information will then be deleted from our system.
Your rights over your information
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate.
You can also ask us to give you a copy of the information and to stop using your information for a period of time if you believe we are not doing so lawfully.
To submit a request by email, post or telephone, please use the contact information provided above.
Your right to complain
If you have a query or concern about our use of your information, you can contact the VAO Chief Executive Morven Brooks, by emailing: morven.brooks@vaorkney.org.uk. For further information about your rights and how to make a formal complaint, you can contact the Information Commissioner at www.ico.org.uk/concerns or 0303 123 1113.
