Dementia Helpline Volunteer

We are recruiting new volunteers to be part of our Dementia Helpline team.
Can you spare 8 hour per month to make sure nobody faces dementia alone?
Our next Helpline Volunteer Preparation Programme will run during January and February 2025(mixture of online and in person in Glasgow)
For further information on this and other training dates please email helpline@alzscot.org

Experience required

• Empathy, excellent listening and communication skills.
• A reliable internet connection and phone line.
• Confident and/or willing to use a computer/tablet, including Microsoft TEAMS and Outlook.
• Committed to Alzheimer Scotland’s values.
• Willing to develop skills and experience.
• Participate in our Volunteer Preparation Programme and any refresher updates
• Able to keep sensitive data safe and secure at home.
• Willing to follow our policies, procedures and guidelines

Travel details

Not required except for training which is normally in the central belt. Online options may be available.

Travel expenses

Travel expenses for training once PVG Disclosure complete.

Training details

Our next Helpline Volunteer Preparation Programme is running during October and November 2024. Once on the line we run quarterly training sessions and online skills update sessions.

Restrictions

Minimum age: 18

Availability

Frequency & commitment

Minimum of 8 hours per month

I want to volunteer